Telegram Video Not Downloading in PC📚Learn Reasons and Fixes

Some users face annoying problems like a Telegram video not downloading in PC. If you also encounter this issue, this blog post will help you find the solution.

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Myra

Updated on Jul 09, 2025

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Key Takeaways

  • Common causes for Telegram videos not downloading include unstable internet connection, insufficient disk storage, outdated Telegram app, incorrect connection settings, and battery saver mode interfering with downloads. >> Learn More
  • This article provides eight practical fixes, including checking the internet connection, updating your app, and contacting Telegram servers. >> Learn More
  • For users wanting a tool to download videos from various sites, the article recommends using third-party tools like EaseUS Video Downloader, which supports downloading videos in batches without quality loss. (Reminder: Please use the tool legally, only downloading videos for which you have permission.) >> Learn More

Telegram is one of the most popular messaging apps worldwide. It is known for its fast, secure communication and ability to share large files, including videos up to 2GB in size. However, many users occasionally face the frustrating issue of videos not downloading properly on Telegram. Whether the download never starts, gets stuck, or the video fails to play after downloading, these problems can disrupt your experience. In this article, we will explore the common reasons behind Telegram videos not downloading and how you can fix them.

When Telegram videos fail to download, you may notice one or more of the following symptoms:

  • Videos not starting at all: Click the download button, but it has no effect.
  • Download gets stuck or freezes: The progress bar stops moving, often at a certain percentage, like 99%.
  • Download stops unexpectedly: The download begins but then abruptly halts.
  • No download option visible: Sometimes, the download icon or button is missing.
  • Videos don't play after download: The video file downloads, but won't play or open.
  • Error messages: You might see errors like 'Download Failed' or 'Unable to Save File'.

Why can't I download videos from Telegram?

Undoubtedly, every telegram user may have different reasons for telegram videos not downloading on a PC. But we have found some common reasons among multiple cases. Here, we have listed those reasons to let you understand the causes of this restriction.

  • Your internet connection might be creating a problem for Telegram to work properly.
  • It might be possible that your system may not have enough space.
  • The telegram app isn't responding because of excessive usage.
  • You may have set a lower downloading limit for media downloading from Telegram.
  • You might use an older app version that conflicts with the PC's settings.
  • Over time, Telegram's cache can become corrupted, interfering with downloads.
  • Power or Battery Saver modes can restrict background data usage, stopping downloads.
  • Incorrect auto-download settings or limits on file size may block video downloads.
  • The video file itself might be damaged or unsupported.

By reading this, you can resolve the Telegram not downloading files. Let's explore the fixtures in detail to find the right one.

How to Fix Telegram Files Not Downloading in PC

Fix 1. Check Network Connection

The first step you should take if a Telegram video is not downloading on PC or mobile devices is to check the internet connection. An unstable or slow internet connection can prevent videos from downloading or cause interruptions. Sometimes, users have reported that Telegram files do not download on Wi-Fi. So, you should check your internet connection and try switching to a mobile hotspot or other internet connection if it is on Wi-Fi.

Step 1. Click on the "Wi-Fi" icon from the taskbar.

click wi-fi icon

Step 2. Tap on the "Disconnect" button given below your connection.

disconnect wi-fi

Step 3. Look for another network and click on it.

Step 4. Insert the password/key to get connected.

Once done, try reloading Telegram and downloading videos again. You can resolve the error if it is because of your internet connection.

Fix 2. Check Left Disk Storage

Another common problem that can be behind the issue of Telegram video not downloading on PC is a lack of disk storage. It means your system's storage may not be enough to store new files. So, you should check it and clear the memory by removing unnecessary files.

Fix 3. Update and Reinstall Telegram Desktop

Using an older version of the Telegram application can also cause the problem of videos not downloading. It can cause other issues, like Telegram video not playing on PC. So, you should either update the app or reinstall it. 

Step 1. Go to "Microsoft Store" and search for "Telegram."

Step 2. Look for the update button and click on it.

Sometimes, the update button isn't visible till on the store. So, you can try to uninstall this app and reinstall it from the Microsoft Store or Telegram's official website. Follow these steps to do so:

Step 1. Go to "Settings" on your computer.

Step 2. Open the "Apps" section.

open apps on your computer

Step 3. Look for "Telegram" from the list of apps and click on it.

find telegram

Step 4. Now, tap on the "Uninstall" button and confirm the action.

uninstall telegram on your computer

Step 5. Once done, refresh your PC and open either the Microsoft Store or the official website of Telegram.

Step 6. Find the application and install it on your system.

After this, you may be able to resolve the issue of the Telegram video not downloading on your PC. If you are still facing the issue, follow the next steps.

Fix 4. Set Connection Settings to Default

Sometimes, you may have changed the connection settings for Telegram, creating this error. So, you should check these settings and make sure the connection type is set to "TCP or HTTP." Follow these steps to check this and change the default settings.

Step 1. Go to "Settings" on your desktop Telegram app.

Step 2. Find the option labeled "Connection Type" and open it.

Step 3. Click the "Auto (TCP if available or HTTP)" box.

set connection setting to default

Step 4. Tap on the "Save" button when you have done this.

Now, you should close your app for once. After a while, click on the app to open it and download the videos you want. 

Fix 5. Turn off Battery-Saving Mode

Your computer's battery-saving mode can create problems with Telegram video not downloading on PC and other apps. It saves your device's battery from background app usage and excessive data usage. So, you should turn it off and check if the issue has been resolved.

Step 1. Go to "Settings" on your laptop and search "Battery."

turn off battery saving mode

Step 2. Here, you will get the "Battery Saver" option, under which a button will be toggled.

Step 3. Click on that button to turn off this mode.

It might be possible that you can download any file from this application after turning off the battery saver. Be mindful that it can drain a lot of battery. So, you should turn it on once you have downloaded your files from Telegram.

Fix 6. Contact the Internet Service Provider

It might be possible that everything is good at your end, but your ISP has made some settings on their end. Due to particular issues, they may have blocked some sites from their servers. In turn, you won’t be able to download any media file from those files, like Telegram. 

So, you should also ask your internet service provider if they have done so. You can easily resolve this issue by asking them to exclude this site from that list and keep downloading videos seamlessly. 

Fix 7. Check the Telegram Server and wait

Telegram is one of those apps that keep updating their servers to let the users face no problems while browsing. It might be possible that its server is under maintenance when you are trying to download a video/photo.

It is good to check if the server is in this condition and wait before picking any fixture. If everything goes well, it means that the system was under maintenance, creating a telegram video not downloading on PC issue.

Fix 8. Contact Customer Support

If nothing has worked for you, contacting customer support is the only solution left. You will get the exact guidelines for resolving this problem, as they may know exactly the problem restricting the download.

There is a note while downloading videos from Telegram: 
When downloading videos from Telegram, always exercise caution. Videos from unknown or untrusted sources may contain harmful content or malware that can compromise your device's security. Additionally, downloading copyrighted or private content without permission may violate legal and privacy regulations. To stay safe, only download videos from trusted contacts or verified channels, and ensure your device's security software is up to date. Always use official Telegram features for downloading and avoid third-party tools that may put your data at risk.

Pro Tip: Download Videos Without Any Hassle

If you haven't resolved the video downloading issue from Telegram, you should use EaseUS Video Downloader. This advanced tool can help you download videos from any platform, including YouTube, Facebook, Telegram, etc.

There is no need to learn how to download Telegram videos, which are not downloadable when using this tool. It allows you to get high-quality videos without any hurdles or restrictions. Additionally, you can use its built-in converter to convert videos to save space on your device.

download-twitter-gif-easeus-2.jpg

Features: 

  • It allows users to download videos from the website with a few clicks.
  • No social platform downloading restrictions will limit your downloads.
  • You can use this tool to download videos without damaging the quality.
  • This tool will display no ads or watermarks on the screen.

There is nothing wrong with saying it is the best video downloader, as it supports video downloading with subtitles. We recommend downloading this software and getting your favorite videos on your system for smooth browsing.

Final Words 

In this blog post, we have discussed the solutions to resolve the Telegram video not downloading on PC. We have shared a comprehensive guide to let you understand them carefully, depending on the reasons causing this problem.

If you don't want to face such problems, we recommend using EaseUS Video Downloader. It will help you download videos from Telegram, YouTube, Facebook, Instagram, and other online platforms. 

People Also Ask

1. How to clear the Telegram cache on a PC?

You can clear the cache of the Telegram app on your PC by following these steps.

  1. Step 1. Open the "Telegram" app. Tap on the "Three-line" icon to open the menu.
  2. Step 2. Go to "Settings" and then choose "Advanced."
  3. Step 3. Look for "Manage local storage" under the "Data and Storage" option.
  4. Step 4. Open that section and click the "Clear all" option to clear the caches.

2. Where is the Telegram video file on PC?

Telegram video files are stored in your PC's "Download" folder. You can go to the app's settings to confirm the download path if you can't see downloaded files in this folder.

3. How can I fix the Telegram connection on my PC?

If your internet connection isn't compatible with Telegram, you can change the connection easily. But if the app's connection settings are changed, you can go to the app's settings and set the connection type to "TCP if available or HTTP."

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